Cookie Policy
Effective date: April 08, 2026
Last updated: April 08, 2026
What are cookies?
This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect using cookies and how that information is used), and how to manage your cookie settings.
Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyse performance to identify what works and where improvements are needed.
How do we use cookies?
Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.
The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.
Types of cookies we use
Necessary
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
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Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
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Performance
Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.
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Manage cookie preferences
Consent Preferences
You can modify your cookie settings anytime by clicking the 'Consent Preferences' button above. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.
Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using a different web browser, please refer to its official support documentation.
Breaking down the barriers to mobile credentials in access control
For years, the access control industry has anticipated a future where plastic cards are replaced with mobile credentials. The vision is simple: a more secure, more convenient, and more modern way for people to move through their workplaces using the devices they already carry. But as promising as this shift sounds, real-world adoption has faced headwinds. The truth is that mobile credentials bring new complexities – both technical and operational – that have slowed the industry’s momentum.
The complications of mobile credentials
Adoption has been slowed by several real-world barriers:
- Fragmented systems: Many enterprises run a mix of access control platforms across different buildings or even within the same property. Not all systems support mobile credentials natively, creating silos.
- Wallet vs. app confusion: Do users prefer tapping their phone’s wallet (Apple or Google) or downloading a dedicated access app? Different vendors answer differently, and end users are left navigating the complexity.
- Rip-and-replace misconception: Organizations often believe mobile access requires a costly overhaul of their existing infrastructure, delaying modernization.
- User experience challenges: Inconsistent onboarding, credential provisioning, and lifecycle management can frustrate users and IT teams alike.
- Security & compliance: IT leaders must ensure mobile credentials meet high standards for encryption, privacy, and auditability, adding another layer of hesitation.
How Symphony overcomes these challenges
At braXos, we designed Symphony to address these barriers directly:
- One identity platform, many systems: Symphony synchronizes HR, access control, elevators, parking, and more. Mobile credentials don’t need to live in silos; they’re simply part of the identity lifecycle.
- App or wallet, your choice: Symphony supports both app-based credentials and HID’s Origo™ wallet solution. Enterprises can adopt mobile in the way that best fits their users.
- No rip-and-replace: By leveraging 150+ pre-built connectors, Symphony integrates mobile credentials into your existing infrastructure, protecting past investments.
- Streamlined provisioning: Automated workflows mean onboarding and offboarding are consistent, secure, and fast – across all systems.
- Trusted partnership: With HID as a strategic partner, Symphony ensures mobile credentials meet the highest standards of security and compliance.
The result: A true step forward
Mobile credentials don’t need to be complicated. With Symphony, organizations can finally unify their identity workflows, offer modern mobile experiences, and move past the barriers that have held the industry back.